Expert perspectives to inspire, inform, and empower better business

Click here to listen to the podcast In this podcast I discuss the rapid, unprecedented changes taking place in corporate L&D, and how we have to rethink our entire training strategies. Not only is AI radically changing the landscape, we also have to rethink how we blend training solutions with knowledge management and legacy content too. In many ways this is the dawn of a new era in L&D! Additional Information The $340 Billion Corporate Learning Industry Is Poised For Disruption How To Take A Pragmatic (and winning) Approach To Skills BetterUp Manage: Pioneering AI-Powered Platform For Leaders

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This week I attended the BetterUp Uplift conference and I really was impressed. This is a company that exploded into the market with an innovative coaching and employee wellbeing network built around an assessment called the “whole person model.” Through a set of shrewd marketing and sales strategies BetterUp established a leadership position in this market, growing to a billion dollar+ valuation. This success encouraged many competitors to form and now the market for AI-enabled, targeted coaching is large and crowded (vendors include Torch, CoachHub, Growthspace, Sounding Board, Bravely, and a new breed of AI systems). Essentially what BetterUp did was democratize business and professional coaching. Before this trend coaching was a rarified, expensive offering reserved for under-performing leaders or high-potential executives. Today, with BetterUp, anyone can go through a meaningful assessment, get assigned a relevant coach, and start a coaching session in minutes. The system is well designed and...

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Click here to listen to the podcast Is Google’s search monopoly over? In this podcast I give you some striking insights we’ve learned from our Galileo rollout, and explain how AI is about to radically change the HR Tech and consumer landscape. It’s not as scary as it seems, but it’s clear to me that HR Tech vendors, analytics experts, and all information companies are going to have a lot of disruption ahead. And for HR and leadership teams, the opportunities are even bigger than we realized. And I explain why deep vertical AI systems, not broad “expansive” ones, are the future. And “Mixture of Experts” is where we’re going. This podcast was recorded outside so I apologize for some wind noise Additional Information Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR AI in HR Certificate Course – The Josh Bersin Academy HR Technology Traiblazers: Vendors Who Are...

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Click here to listen to the podcast In this podcast I discuss the Q1 2024 jobs report and what it tells us about the post-industrial economy. I also not that CHRO pay is rising, talent intelligence is taking over core HR technology, and AI is not, despite John Stewart’s monologue, taking all our jobs away. Lots to think about here, some important resources below. Additional Information The Post-Industrial Age research Nick Bloom Research on CHRO Pay Talent Intelligence Primer Join The Research Study on people analytics and talent intelligence (you’ll get the results) Our Newest Academy Course: AI in HR – join us.

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Perspective

Chatbots used to be tinker-toys. You type, try to get help, but usually result in “please call support.” Well all this has changed. Thanks to advanced NLP (natural language processing) and AI (retrieval-augmented generation) chatbots are entire applications. They can answer complex questions, search databases, and invoke transactions on your behalf. Pretty soon we’ll be able to ask our phones “please find me a flight to Los Angeles next Tuesday morning” and the system will check your location and calendar, look at flights, and book you a seat. Where is this going in HR? Well the leader in this space is Paradox.ai, a company that pioneered the application of conversational AI in recruiting. And their system “defines the category.” Let me explain. Recruiting Is The Perfect Market For Conversational AI Recruiting is a goldmine for automation. When you post a job, applicants want to ask many predictable things: “How much...

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Click here to listen to the podcast Chatbots are taking over the world. And they’re much more powerful, integrated, and intelligent than ever. In this podcast I talk with Adam Godson, CEO of Paradox. Through its pioneering focus, Paradox has radically changed the way we think about recruiting technology, making the complex process orders of magnitude easier for job seekers, recruiters, and hiring managers. As you’ll learn about in this podcast, these “narrow but deep” Conversational AI systems are extremely powerful, but they’re not as simple as you think. Use this podcast to learn about Paradox and also as a guide to help you think about Conversational AI in many of your HR strategies. Additional Information Understanding AI in HR Our New AI in HR Certificate Course – #1 In The Josh Bersin Academy The Role Of Generative AI In HR Is Now Becoming Clear

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